Privacy Policy

We collect information you provide directly, such as email addresses, payment information, and transaction details. We also automatically collect technical data including IP addresses, browser information, device identifiers, and usage patterns. For cryptocurrency transactions, we collect wallet addresses and transaction hashes for processing and security purposes. When you create an account, we may collect additional information such as name, phone number, and verification documents as required by regulatory compliance. We only collect information necessary to provide our services and improve your user experience.

We use your information to process gift card purchases, deliver digital products, provide customer support, and improve our services. Your data helps us verify transactions, prevent fraud, comply with legal obligations, and communicate important updates about your orders. We may use aggregated, anonymized data for analytics and business intelligence purposes. Marketing communications are sent only with your explicit consent, and you can opt out at any time. We never sell your personal information to third parties or use it for purposes beyond those described in this policy.

Your personal information is stored on secure servers with encryption both in transit and at rest. We use industry-standard security measures including firewalls, intrusion detection systems, and regular security audits. Cryptocurrency transaction data is stored using blockchain technology, which provides immutable records. We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. You can request deletion of your account and associated data at any time, subject to legal retention requirements.

You have the right to access, update, correct, or delete your personal information. You can request a copy of all data we hold about you and ask for corrections if any information is inaccurate. You have the right to object to processing of your data for marketing purposes and can withdraw consent at any time. For users in the EU, you have additional rights under GDPR including data portability and the right to be forgotten. To exercise these rights, contact us using the information provided in this policy. We will respond to all requests within 30 days.

We work with trusted third-party service providers to deliver our services, including payment processors, gift card suppliers, blockchain networks, and analytics providers. These partners are contractually obligated to protect your data and use it only for specified purposes. We may share limited information with these providers as necessary to process your transactions and deliver gift cards. We do not share personal information with third parties for their marketing purposes. Any data sharing is governed by strict confidentiality agreements and security requirements.

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes encryption, secure socket layer (SSL) technology, multi-factor authentication, and regular security assessments. We monitor our systems continuously for potential vulnerabilities and maintain incident response procedures. While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete that information immediately. Parents and guardians should monitor their children's internet usage and help enforce this policy. If you believe we have collected information from a child under 18, please contact us immediately so we can remove the information and terminate any associated accounts.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes through email or prominent notices on our website. The updated policy will be effective immediately upon posting unless otherwise specified. We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.